FAQ

Creative Backing offers a range of Real Estate services including listing photography, listing videography, head shots, floor plan measurement, brand management and consulting to real estate professionals, designers, home builders and FSBO's throughout Des Moines, Iowa.

FAQ

Science Behind Professional Real Estate Photography / Videography

Properties professionally photographed and videographed on average sell for an additional $11,200 over properties listed with amateur images.  In addition, listings posted with professional images and/or video sell 21 days faster, with 44% of which selling for more than listing.
 

Guarantee / Customer Service

Satisfaction is always guaranteed, should you have concerns with a project please call or email us and we'll make it right no questions asked.
 

Description of Services

Photography

  • 25 Images (Interior / Exterior)
  • Professionally Retouched Images
  • HI-RES Images for Printing / Graphics
  • Pre-sized MLS Format / Social Media

Videography

  • HD 1080p Content Quality
  • Personally Branded Introduction / Ending (Non-branded MLS Version Included)
  • Professional Background Audio
  • Descriptive Title Overlays

Headshots

  • HI-RES Images for Printing / Graphics / Social Media
  • Professionally Retouched Images
  • On-Site Photography Location
  • Choice of Images

Usage Rights

All content remains the intellectual property of Creative Backing, LLC and is licensed to each client.  Content rights are non-transferable and cannot be traded, bartered or sold.  Should you find that content has been reproduced, please notify us and we will handle it from there, as it is considered a copyright violation.
 

Rescheduling / Inclement Weather

Due to the variability of Iowa weather, or conditions that warrant rescheduling, we leave it up to your discretion to modify scheduled times.  Appointments will be kept as scheduled unless advanced notice is provided.
 

Content Delivery / Storage

All digital content is securely stored and backed up on our in-house server.  Content is uploaded within 24 hours of time of services rendered and made available for download via email notification.  Each client has access to their content 24/7 upon upload.
 

Billing / Payment

Payment is due at time of services rendered.  For reoccurring clients, all services rendered are billed through the last day of each month with payments due on the 15th.  We accept all forms of payments including cash, check and debit cards.  Important information regarding your account may be included on your bill, additional questions regarding means of payment may be directed to billing@creativebacking.com.

 

We're here to help, please submit additional questions to info@creativebacking.com

 

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